Zoom is assured it could meet Covid Christmas demand

LONDON – Zoom is preparing for what may be the busiest day of all time: Christmas Day.

Around the world, bans will make traveling to see friends and family on Christmas Day complicated and illegal for millions.

Over 18 million people in the UK found out on Saturday that they could no longer see loved ones on Christmas Day when Prime Minister Boris Johnson announced strict new rules. London and much of south east England have been given a Tier 4 rating to help slow the spread of a new strain of coronavirus that is believed to be up to 70% more transmissible.

The British immediately discussed the prospect of a Zoom phone call on Christmas Day, and some used social media to discuss the idea. Not everyone was enthusiastic about the view.

The idea of ​​a zoom quiz on Christmas Day was also implemented in some families.

Louise Jack, a London freelancer and mother, told CNBC she expected to “zoom in” with her daughter on Christmas Day.

“She’s in Brighton and two of her roommates are also stuck there because their families are Tier 4,” said Jack, adding that FaceTime is also an option. “We’re going to make the most of it, like we did with everything this year. And we’ll meet and celebrate Christmas when we can.”

Zoom announced on Dec. 16 that it would lift its 40-minute limit over the holidays for those who don’t pay for the service, allowing it to compete with other video conferencing platforms like Skype, Google Meets, FaceTime, Messenger and WhatsApp. The free zoom period includes Christmas Eve, Christmas Day, New Years Eve, and New Years

As a result, Christmas Day could be Zoom’s busiest day ever in terms of calls. But will Zoom’s servers be able to meet demand? A Zoom spokesperson said the company was confident.

“We operate our own global (shared) data centers around the world, which offer significant control and flexibility in routing audio and video traffic,” the spokesman told CNBC. “We are also working with public cloud providers to support increased demand.”

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